Privacy Policy

Welcome to wogassy.com. This website is operated by REFLEXION GALLERIES PTY. LTD., with the registered address at 8 GRANDVIEW PARADE, EPPING NSW 2121, postal code 2121, contact number 0451 – 961 – 630, and email reachus@wogassy.com. We highly value your privacy and are committed to protecting the personal information you provide during your use of our services. This privacy policy aims to explain how we collect, use, disclose, store, and protect your personal information, as well as the rights you have over this information.​

I. Scope of Application​

This privacy policy applies to your access to and use of the wogassy.com website, as well as the products (mainly Women Accessories, including jewelry boxes, bags, etc.) and services we provide. Whether you are browsing our website, registering an account, purchasing products, or participating in other interactions with us, our processing of your personal information is governed by this privacy policy.​

II. Information We Collect​

(A) Personal Information​

1. Registration and Account Information: When you register an account, we will collect your name, email address, password, and other information, which is used to create and manage your account and provide you with personalized services, such as order tracking and favorites management.​

2. Purchase and Transaction Information: During the process of your purchasing products, we will collect your shipping address, contact information (such as phone number), payment information (payment method, credit/debit card information, etc. However, we will not directly store the full credit/debit card number, only the necessary information required for payment processing). This information is used to complete transactions, arrange deliveries, handle returns and exchanges, and provide after-sales services.​

3. Communication Information: If you communicate with us via email, online customer service, or other means, we will collect the content of your communication to better respond to your inquiries, complaints, or suggestions.​

(B) Non-Personal Information​

1. Device and Browsing Information: When you visit our website, our server will automatically record certain information, such as your device type (e.g., mobile phone, computer), operating system, browser type, IP address, access time, pages visited, and links clicked. This information helps us analyze website usage, improve website performance and user experience, and conduct traffic analysis and statistics.​

2. Cookie and Similar Technology Information: We use Cookies and similar technologies (such as Web Beacons) to collect information. A Cookie is a small data file that is stored on your device. Through Cookies, we can identify your device, remember your login status, shopping cart contents, browsing preferences, etc., to provide you with more convenient services. You can manage or reject Cookies through your browser settings, but this may affect your experience of using certain functions of the website.​

III. Use of Information​

(A) Service Provision​

1. We use your personal information to complete product sales, including processing orders, arranging deliveries, providing after-sales services, handling returns and exchanges, etc., to ensure that you can smoothly purchase and use our products.​

2. Utilize your registration and browsing information to provide you with personalized product recommendations and customized shopping experiences, and display relevant products and promotional activities to you based on your interests and purchase history.​

(B) Improvement and Optimization​

1. By analyzing your device and browsing information, we can understand user behavior and needs, identify problems with the website, and thus optimize website design, functions, and performance to enhance your browsing experience.​

2. Use the collected information for market research and analysis to understand industry trends and user feedback, enabling us to develop new products and improve existing products and services.​

(C) Communication and Marketing​

1. Use your communication information to communicate with you, respond to your inquiries, complaints, and suggestions, and provide you with necessary service support.​

2. With your consent, we may send you marketing emails, text messages, or push notifications to inform you of new product launches, promotional activities, discount information, etc. However, you always have the right to opt out of such marketing information.​

IV. Information Disclosure​

(A) Third-Party Service Providers​

1. We may disclose your personal information to third-party service providers who provide necessary services for us, such as payment processing, logistics and distribution, data analysis, technical support, customer service, etc. For example, we will provide your payment information to payment institutions to complete transactions and your shipping address to logistics companies for product delivery. We will only provide third-party service providers with the information necessary for them to perform their service duties and will require them to comply with strict confidentiality and security obligations and not use your information for other purposes.​

2. In some cases, third-party service providers may be located outside of Australia. When cross-border data transfer is involved, we will take reasonable measures to ensure that the overseas recipients comply with data protection standards equivalent to the Australian Privacy Principles, such as signing standard contract clauses or requiring the recipients to obtain relevant certifications, to safeguard the security of your personal information.​

(B) Legal Requirements and Protection of Interests​

1. If the law requires us to disclose your personal information, for example, in accordance with a court order, legal proceedings, or government agency requirements, we will disclose it in accordance with the law.​

2. When we deem it necessary to protect our legitimate rights and interests, website security, user security, or the public interest, such as preventing fraud, investigating violations, or responding to emergencies, we may disclose your personal information.​

V. Information Storage and Security​

(A) Storage​

1. We store your personal information in data centers located in Australia, as well as on overseas servers that have been evaluated to meet strict security standards. We will determine a reasonable storage period based on the nature and purpose of the information. Once the storage period is reached, we will delete or anonymize the information, unless the law requires us to retain it for a longer period.​

2. For sensitive information (such as payment information), we will adopt more stringent storage measures, such as encrypted storage, to enhance information security.​

(B) Security​

1. We adopt a variety of security technologies and measures to protect your personal information from loss, abuse, unauthorized access, disclosure, modification, or damage. These measures include but are not limited to firewall settings, data encryption, access control, and regular security audits.​

2. We provide privacy and information security training to our employees to ensure that they understand and comply with our privacy policy and security regulations. Only authorized employees can access your personal information, and they must maintain strict confidentiality.​

3. Although we have taken reasonable security measures, please note that in the Internet environment, there is no absolutely secure method of information transmission and storage. If you find that your personal information may be at risk, please contact us immediately at reachus@wogassy.com, and we will take timely measures to address the issue.​

VI. Your Rights​

(A) Access and Correction​

1. You have the right to access the personal information we hold about you. You can log in to your account to view and modify your registration information, shipping address, etc. If you need to access other personal information or find that the information is inaccurate, you can contact us (as described at the end of this policy) to submit a request for access or correction, and we will respond to and handle your request within a reasonable time.​

2. For certain information, you may be required to provide authentication information to ensure information security and the authenticity of your identity.​

(B) Deletion​

Under circumstances permitted by law, you have the right to request us to delete your personal information. For example, if we no longer need your information for providing services or other legitimate purposes, or if you withdraw your consent to our use of your information and we have no other legal basis for continued use. You can contact us to submit a deletion request, and we will evaluate and process it as soon as possible. However, if the law requires us to retain certain information, we may not be able to fully meet your deletion request.​

(C) Objection and Restriction of Processing​

1. You have the right to object to our use of your personal information for direct marketing purposes. You can exercise this right by unsubscribing from emails, text messages, or selecting not to receive marketing information in our website settings.​

2. In certain circumstances, you can request us to restrict the processing of your personal information. For example, when you question the accuracy of the information, you can request restriction during our verification process; or when our processing of the information lacks a legal basis, but you want us to retain the information temporarily. You can contact us to submit such requests.​

(D) Withdrawal of Consent​

If our processing of your personal information is based on your consent (such as receiving marketing information), you have the right to withdraw your consent at any time. After withdrawing your consent, we will no longer conduct relevant information processing activities based on that consent, but this will not affect the legality of the information processing activities carried out based on your consent prior to the withdrawal. You can contact us or follow the relevant operation guidelines we provide to withdraw your consent.​

VII. Privacy Protection for Minors​

Our services are mainly targeted at adults. If we discover that we have collected personal information of minors (as defined by Australian law) without the consent of their parents or legal guardians, we will delete the information as soon as possible. If you believe that we may have accidentally collected the information of minors, please contact us at reachus@wogassy.com.​

VIII. Policy Updates​

We may update this privacy policy due to changes in laws, business development, or other reasons. Each time we make an update, we will post the updated privacy policy on the website and update the effective date. If the updated terms have a significant impact on your rights, we will notify you via email (if you have registered an account) or by prominently displaying a notice on the website. After we update the privacy policy, your continued use of our services indicates that you accept the updated terms.​

IX. Contact Us​

If you have any questions, comments, or suggestions regarding this privacy policy or our processing of your personal information, or if you wish to exercise your rights, please contact us using the following methods:​

• Email: reachus@wogassy.com​

• Phone: 0451 – 961 – 630​

• Address: 8 GRANDVIEW PARADE, EPPING NSW 2121, REFLEXION GALLERIES PTY. LTD.​

We will do our best to respond to and handle your questions and requests within a reasonable time.